This Privacy Policy explains how Contai (hereinafter referred to as "we", "us" or "the App") collects, uses, stores and protects your personal information and travel-related data when you use our intelligent travel packing list app. By using Contai, you acknowledge and agree to the data handling practices described in this policy.
This policy is effective as of January 29, 2026 and applies to all users of the Contai app worldwide.
We only collect information that is necessary to provide and optimize our travel packing services, which is divided into personal account information and app usage data. We will never collect irrelevant personal information without your active input.
When you register and use the App, you may voluntarily provide basic account information (such as email address) for account verification and password recovery. This information is only used for App account management.
To deliver core functions, we collect the data you actively create and input in the App, including:
All travel data is created by you, and we do not collect any geolocation, device information or other sensitive data in the background.
We use the collected information solely to provide, maintain and improve Contai's core travel packing services, with no commercial or other unrelated uses. Specific usage purposes include:
We will never use your personal or travel information for advertising, marketing or sharing with third parties for commercial purposes.
Your account and travel data will be stored in our secure server for as long as you use the Contai app. You can delete your personal data, travel itineraries or packing lists at any time through the App's built-in functions, and the deleted data will be permanently removed from our server within 24 hours.
We take strict technical measures to protect your data from unauthorized access, loss or modification. All your data is encrypted during transmission and storage, and only authorized technical staff can access the data (and only for App maintenance needs).
Part of your travel data will be stored locally on your mobile device for offline use of the App. You can clear the local data at any time through your device's application settings, which will not affect the data stored in your account (if logged in).
We adhere to the principle of no unauthorized data sharing. Your personal account information and travel data will never be shared, transferred or disclosed to any third party without your explicit consent, except in the following limited circumstances:
We do not sell, rent or exchange any of your personal or travel information to third parties for any commercial consideration.
As the owner of all data created in Contai, you have the following full rights to your personal and travel information at any time:
You can exercise all the above rights directly through the functional options in the Contai app without submitting additional applications.
If you have any questions, suggestions or requests regarding this Privacy Policy, data protection or your personal information, please contact our official support team via email. We will reply to your inquiry within 3-5 working days.
Official Support Email: contaixko9481en@zohomail.cn
We may update this Privacy Policy occasionally to adapt to the optimization of App functions and changes in user needs. Any update will be announced in the App's notification center and the updated policy will take effect on the stated date.
Your continued use of Contai after the policy update constitutes your acceptance of the revised content. We will not reduce your existing data rights without your explicit consent.